We are open for visits from all patients via telemedicine or on-site. We do ask that patients who wish to visit us on-site adhere to the following guidelines:
• Have been social distancing for at least two weeks.
• Have worn PPE (personal protective equipment, i.e. a face mask of some sort) when not able to socially distance.
• Have not been ill in any way (no fever, loss of taste or smell, or eye, nasal, throat, chest, or GI symptoms) for a minimum of two weeks.
• Have not been around anyone with the issues mentioned previously for at least two weeks.
Please be aware that the management company for our building does require anyone entering the building to wear a face mask.
We ask that patients come ALONE to their appointment unless they need assistance. If a patient needs assistance we ask that they only bring one other person with them and that individual will accompany them to the exam room in order for our waiting room to not become over-crowded and so that social distancing can be followed as much as possible. We are also redoubling our already-meticulous cleanliness and virus protection strategies.
We are taking extraordinary precautions to protect your health and well-being as always and in keeping with current recommendations of the CDC. We use state-of-the-art sterilization/high-level disinfection for all of our instruments and sanitize exam rooms between patients.
To further reassure you, please note that Bastian Voice Institute is a tertiary-care facility for voice, swallowing, and airway disorders. Clinicians here therefore do not normally evaluate and treat persons with acute upper respiratory infection.
We do, however, have a large population of patients who cough not due to infection but instead as a result of a non-contagious neurological disorder of sensation called sensory neuropathic cough. If you happen to hear “coughing” or frequent throat clearing in our space, sometimes of an impressive nature, that person is not ill. Instead, he or she is experiencing a tickling sensation from nerve damage that is in turn initiating cough.